Made in Germany
Responsible for the processing of data is:
Dr. O.K. Wack Chemie GmbH
Untere Au 9
85107 Baar-Ebenhausen
Germany
E-Mail: info@dr-wack.com
Phone: +49 8453 41995-100
Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our online appearance. This serves according to Art. 6 (1) 1 lit. f GDPR the protection of our legitimate interests in the proper presentation of our online appearance that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Establishing contact
We collect personal data if you voluntarily provide it when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such because in these cases we necessarily need the data to process your contact and you cannot send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process your enquiries in accordance with Art. 6 (1) (b) GDPR.
After complete processing of your enquiry, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies).
Protection of privacy for terminal devices
When you use our online services, we use technologies that are absolutely necessary in order to provide the telemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect.
For functions that are not absolutely necessary, the storage of information in your terminal device or access to information that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device.
Any downstream data processing through cookies and other technologies
In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
On our website we may use other technologies, which are not listed individually in this privacy policy. Further information on these technologies and the respective legal basis can be found on the platform of our consent management service Usercentrics.
You can access the plattform by clicking on the fingerprint button in the bottom right or left corner of the page.
You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy or by clicking on the fingerprint button in the lower right or left corner of the page. If cookies are not accepted, the functionality of our website may be limited.
How can I configure the cookie settings of my browser?
Each browser is different in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these for each browser under the following links:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
What types of cookies are being used?
Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
Functional cookies: These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).
On our website we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. This is required under Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The consent management service Usercentrics is provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, Usercentrics' web server stores a so-called server log file, which also contains your anonymised IP address, the date and time of your visit, device and browser information as well as information on your consent behaviour. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in a manner that goes beyond this, which is legally permitted and about which we inform you in this privacy policy.
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information including the legal basis for data processing can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision with respect to the USA by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Google Analytics
For the purpose of website analytics, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is based on a data processing agreement with Google.
Google Maps
For the visual representation of geographical information, Google Maps collects data on your use of the Maps functions, in particular the IP address and location data, and transmits this data to Google and then processes it by Google. We have no influence on this subsequent data processing.
YouTube Video Plugin
In order to integrate third party content, data (IP address, time of visit, device and browser information) are collected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.
Use of Facebook Pixel
We use the Facebook pixel within the framework of the technologies of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services associated with website use, in particular personalised and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. If the data transfer to the USA falls within the scope of our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook 's (by Meta) privacy policy.
Facebook Analytics
As part of Facebook Analytics, the statistics created via Facebook pixels enable us to analyse visitor activity on our website. This serves the optimal presentation and marketing of our website.
Facebook Ads (Ad manager)
We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users.
Based on the statistics about visitor activity on our website created via Facebook pixels, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.
On the basis of the pseudonym cookie ID used by the Facebook pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Via Facebook Pixel Conversions we measure your subsequent usage behavior for web analytics and event tracking purposes if you have reached our website via a Facebook Ads ad.
Use of Vimeo video plugin for integration of third-party content
For the purpose of integrating third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin by Vimeo LLC, 555 West 18th Street, New York 10011, USA (hereafter "Vimeo"), transmitted to, and then processed by Vimeo. The data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of web analytics, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Google Analytics is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Your IP address is shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. We have no influence and access to the data processing by Vimeo, including the settings and results of Google Analytics. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
Use of SurveyMonkey
Description and scope of data processing
SurveyMonkey (Momentive Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland) is a provider of web-based survey solutions and collects and uses the data collected in the registration form.
See: https://www.surveymonkey.de/mp/legal/survey-research-privacy-notice/
Legal basis for the processing of personal data
The legal basis for the processing of users' personal data is Art. 6 (1) lit. f DSGVO and, insofar as the processing serves the purpose of contract performance, Art. 6 (1) lit. b DSGVO.
Purpose of data processing
The collection and storage of personal data serves the purpose of contract processing and participation in a representative online opinion survey.
SurveyMonkey collects information about the device and application you use to participate in the survey. This includes your IP address, operating system version, device type, system and performance information, and browser type. If you are taking the survey through a mobile device, SurveyMonkey also collects the device's UUID. SurveyMonkey also uses third-party tracking services, which in turn use cookies and page tags to collect usage data and user statistics. We have no control over the amount of data SurveyMonkey collects.
Duration of storage
We have no control over the length of time SurveyMonkey stores the data.
Possibility of objection and removal
The personal data remains stored for as long as the account exists. When the account is terminated, the personal data is usually deleted.
The general information (opinion data) is retained so that it can continue to be used for the evaluation of opinion surveys.
As a participant in a survey, you can contact us at any time and ask for the deletion of your survey data, including personal data, if collected. It is not possible to correct individual responses after the survey has been submitted.
For more information on the cookies used by SurveyMonkey, data protection and the storage period, please see the following link https://de.surveymonkey.com/mp/legal/privacy-policy/.
Use of Easyfeedback
You have the opportunity to participate in our customer surveys on our website. Surveys help us to better understand the wishes of our customers and to make our websites even more customer-friendly. We use the external service provider easyfeedback (easyfeedback GmbH, Ernst-Abbe-Straße 4, 56070 Koblenz) to carry out and evaluate our customer surveys as part of order processing.
We process the following data for the provision and implementation of the survey:
The processing of your data serves the technical provision of the survey you have accessed and requested as well as the prevention of multiple participation. After collection, your IP address is stored in anonymised form (32-digit, non-reverse-encryptable hash). Participation in our surveys is voluntary, as is answering individual questions within the survey. The evaluation on the basis of the survey results is also anonymous; at no time is there any direct or indirect inference to your person. This serves to protect our legitimate interests in the correct presentation and implementation of the survey in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.
5.1 Social Plugins of Facebook (by Meta), Instagram (by Meta)
Social buttons by social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can click e.g. the Like or Share button.
5.2 Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta)
If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a) GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.
Facebook (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Instagram (by Meta) is provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc, 1 Hacker Way, Menlo Park, California 94025, USA. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with art. 26 DSGVO. Further information (information on Insights data) can be found here.
YouTube is provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision for the United States by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
We run several accounts with the provider TikTok (TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland). We would therefore like to point out that you use TikTok and its functions under your own responsibility. This applies in particular to the interactive functions (e.g. commenting, sharing, liking). In your own interest, please check carefully what information you wish to disclose and share with other users. We expressly point out that TikTok stores the data of the users of its services (e.g. personal information, IP address, etc.) and may also use this data for business purposes. For more information on TikTok's data processing, please refer to TikTok's privacy policy at https://www.tiktok.com/legal/page/eea/privacy-policy/de.
Dr. O.K. Wack Chemie GmbH does not store or process any of your personal data itself. We have no influence on data collection and further processing by TikTok. We have no way of knowing to what extent, where and for how long the data is stored, to what extent TikTok complies with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on. You can contact TikTok's data protection officer using the online contact form provided by TikTok at www.tiktok.com/legal/report/DPO. Further information on data processing and contacting us can be found on the following TikTok support pages: support.tiktok.com/de. You also have the option to request information via the TikTok privacy form or archive requests:
https://www.tiktok.com/legal/page/eea/privacy-policy/de.TikTok provides us with so-called page insights (analytics) for our TikTok pages. This is aggregated data that allows us to gain insight into how people interact with our pages. Page insights may be based on personal data collected in connection with a visit or interaction of persons on or with our site and its content. This is done in accordance with Art. 6 para. 1 lit. e) GDPR i.V.m. § 3 DSG, in order to ensure an optimized presentation of our offer and effective communication with interested parties. You can object to the processing of your data for the aforementioned purposes at any time by changing your settings for advertisements in your TikTok user account accordingly by adjusting the "personalized advertising" in the settings under "Settings and data protection".
6.1 Your rights
Being the data subject, you have the following rights according to:
Right to object After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes. |
6.2 Contact options
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact our in-house data protection officer:
Data protection Officer:
Your Insider GmbH
Am Bügerl 1
92431 Neunburg vorm Wald
Germany
datenschutzbeauftragter@dr-wack.com